For some non-English articles, the title may also appear incorrectly. Until Amazon fixes this, if you use our browser extensions, you will see all new articles appearing with the author “Unknown”. Our experience with trying to alert the team to this issue has not been great at all, so hopefully with more people trying it will eventually reach the right people who can fix it. You can direct them to this page for more information. Please contact Amazon Customer Services and report the problem to them. This is what we see in the Kindle library: Alice’s Adventures in Wonderland by Lewis Carroll displayed as “pg28885 by Unknown” in the Kindle library What can you do?
Check how it’s displayed on your Kindle app or device.Wait for the file to reach your Kindle account.
Send this file as an attachment to your address (you’ll find it on your Kindle device or app).The file will be named either ‘pg28885-images.epub’ or ‘pg28885.epub’.Download one of the EPUB versions of Alice in Wonderland from Project Gutenberg.But in the library view, where you’re browsing your books and documents, the information no longer correctly reflects the document metadata. Both the title and author appear correctly. Nothing appears to have changed when you actually open the book on the Kindle. But this particular issue currently affects both MOBI and EPUB handling. If you download this article as an EPUB from Push to Kindle and rename the filename to ‘test.epub’ and send it to your Kindle address, the title above would show as “test”.Īmazon recently announced that it would discontinue support for its MOBI format in the Personal Documents Service in favour of EPUB. Notice in the image above, the title appears correct because we name our files based on the article title. Push to Kindle article with author set to ‘’, now shown as ‘Unknown’ Recently they appear to have broken this functionality and now extract the title from the filename, and set the author to “Unknown”. If you send EPUBs to your Kindle account via email, or use a third party application like our Push to Kindle service to send web articles, you will notice a difference in how your documents are displayed on your Kindle account.Īmazon previously extracted the title and author from the EPUB files it processed, and displayed those in the Kindle library view. So you should no longer be seeing ‘Unknown’ as the author for new documents sent to your Kindle account.Īmazon is currently having trouble correctly handling EPUB metadata sent through its Kindle Personal Documents Service. Update #1 (16 October 2022): Currently EPUB titles are still incorrectly handled by Amazon (taken from the filename rather than the EPUB metadata), but they have made a change to correctly extract the author name from EPUBs.
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